Privacy Policy

Last updated: February 9, 2026

This Privacy Policy describes how Domain ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website and services available at domain.biz. By using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you register for an account, participate in webinars, contact us, or otherwise interact with our services. This may include:

Full name and display name
Email address
Phone number
Billing and payment information
Profile details and preferences
Messages, questions, and feedback submitted through our platform

1.2 Information Collected Automatically

When you use our services, we automatically collect certain technical and usage information, including:

IP address and approximate geographic location
Browser type, version, and operating system
Device identifiers and hardware model
Pages visited, features used, and time spent on the platform
Referring URLs and exit pages
Session duration and interaction logs

1.3 Cookies and Similar Technologies

We use cookies, pixel tags, and similar tracking technologies to operate and improve our services, remember your preferences, and analyze usage patterns. You may adjust your browser settings to refuse or delete cookies, though some features of the service may not function properly as a result.

1.4 Information from Third Parties

We may receive information about you from third-party services you connect to our platform, payment processors, analytics providers, or publicly available sources, subject to those parties' privacy terms.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create, manage, and maintain your account
To provide, operate, and improve our webinar platform and related services
To process transactions and send related notices
To send administrative communications, service updates, and security alerts
To send promotional communications where you have opted in, or where permitted by applicable law
To personalize your experience and deliver relevant content
To respond to your inquiries and provide customer support
To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity
To comply with legal obligations and enforce our terms
To conduct analytics, research, and measurement of service performance

3. Legal Bases for Processing

Where required, we process your personal data on one or more of the following legal bases:

Performance of a contract: Processing necessary to provide the services you have requested
Legitimate interests: Processing for our operational and business purposes, balanced against your privacy rights
Consent: Where you have given explicit consent for a specific purpose
Legal obligation: Processing required to comply with applicable law

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party vendors and service providers who assist us in operating the platform, including hosting providers, payment processors, email delivery services, analytics providers, and customer support tools. These parties are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if we believe disclosure is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to enforce our agreements or policies; or to protect the rights, property, or safety of us, our users, or the public.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer necessary for these purposes, we securely delete or anonymize it. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords and keep your credentials confidential.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to certain exceptions
Portability: Request transfer of your data to another service provider in a structured, machine-readable format
Objection: Object to certain types of processing, including direct marketing
Restriction: Request that we restrict processing of your information under certain circumstances
Withdrawal of consent: Where processing is based on consent, withdraw that consent at any time

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond within a reasonable timeframe and in accordance with applicable requirements. We may need to verify your identity before fulfilling certain requests.

8. Marketing Communications

We may send you promotional emails or notifications about our services, new features, events, and offers. You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Please note that opting out of marketing communications does not affect our ability to send you transactional or service-related messages.

9. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe we may have collected information from a child, please contact us immediately.

10. Third-Party Links and Integrations

Our platform may contain links to third-party websites, tools, or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the privacy practices or content of third-party services.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are located. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer information internationally, we take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy and applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Domain
Website: domain.biz
Email: [email protected]
Phone: +1 780 928 3100
Address: 909 90e Av, LaSalle, QC H8R 3A4, Canada

We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.